Frequently Asked Questions

Will the Dirac Live filter apply to all speakers even if part of the audio signal is sent from a power amp via the pre-outs of the receiver?

Channels are swapped in Dirac Live. How can I set this straight?

My Denon screen on the TV freezes by the "woman on the sofa" page.

What if I want to set up multiple subwoofers as L/R and center (as an example) and use other bass management software together with Dirac Bass Control?

Bass Shaker not working any longer, help!

Emotiva XMC-2 cannot adjust Master Volume control in Dirac, why is this?

Is Dirac Live able to correct dipole speakers?

Dirac Live crashes when started, help!

How do I activate my Dirac Live license?

Why can't I uninstall Dirac Live on Windows 10/11?

Which ports should be allowed (for example in the router's Firewall settings) for network traffic?

Is it possible to measure tactile transducers or buttkicker LFE with the Dirac technology?

Which operating systems are supported by your software?

How do I contact support for Onkyo/Pioneer/Integra devices with built-in Dirac software?

What changes were made to speaker icons in Version 3.4.4 regarding volume calibration?

Can I use the Audyssey microphone included with my Denon/Marantz device for Dirac?

Why is there a red lock on the Master volume in the Measurement Levels page?

Why can't I change the hardware gain for my microphone?

In what order should I measure the positions?

Can I adjust Measurement Levels without performing all measurements from scratch?

Dirac Live is not opening up on my computer. I only see a slightly transparent window of it.

From which version of the software can I use the Auto Target Curve?

Can I load projects created with previous versions of the software?

Why does my speaker show as "Fullrange" when it's set to "Small" on the device itself?

Can I transfer my license to a new device?

Why are the delay values not matching up to what the Impulse Response view showed they should be during the DL filter design process? (Onkyo devices)

Why am I only seeing up to 500Hz in Filter design?

Where/what should the crossover settings be when using Bass Control?

Does it matter in which position the phase adjustment knob on the subwoofer is set to (0-180 degrees) before calibration with Dirac Bass Control?

After created a filter on the trial version of Dirac Bass Control, can I use this filter in the full version?

Microphone requirements, settings and recommendations for Dirac Live

What is an omnidirectional microphone?

Why can't I use my cardioid or bi-directional microphone?

Where should I connect the microphone?

Is it possible to transfer a liveproject file between Windows and macOS? And where do I find these files?

What microphones can I use with Dirac, and do they need to have a USB connection?

Why can't I use my newly-purchased license when trying to set up for measurement?

Can I load a target curve created with previous versions of the software?

How many positions do I need to measure?

What are the differences between Dirac Live and DLCT 1.x?

Why does the volume decrease significantly when returning to the Measurement Levels step?

Why does the volume decrease significantly when applying the finished filter?

Why is only one channel available for calibration in the mobile application?

Why is the gain and delay of all speakers set to 0?

Does the Dirac Live Bass Control supports VST3 in JRiver?

Stuttering audio when the filter in Dirac Live Processor is active.

The stereo image is shifting to one of the sides, I can't get it centered. What should I do?

The measurements in Dirac Live does not look as expected. For example, there is a very prominent dip in the high frequency range. Why is this?

Dirac Live Processor - Where do I start?

Is it normal behaviour for the Bass Channel group in Dirac Live Bass Control to display only one target curve?

Why am I hearing popping sounds or crackles when the Dirac filter is active?

Dirac Live Active Room Treatment (ART) FAQ

I can not export/transfer the Dirac filter to my NAD

I cannot complete the measurement process due to "imprecise measurements", sound cutting out, or too low gain levels.

Troubleshooting: Network Errors and Measure Request Time Outs

Volume is reduced with Dirac filter ON.

Why do I see the "Master Gain is High (MSG 150)" error even if the Master Output is at the bottom?

Is Dirac Live able to use the phase calibration data of the microphone in addition to the magnitude calibration?

Is it possible to use Bass Control or ART through the Dirac smartphone app?

Does Dirac Live support bi-amping?

Why can I not find the Standalone version after installing Dirac Live Processor on Mac?

Where can I find the Dirac log files?

Why is Multi Channel Stereo on my Denon/Marantz not working properly with BC or ART?

Dirac Live Processor window / GUI shrinking

Measurement sweeps sometimes have popping sounds or only plays part of the sweep.

Are there any advantages using the "High Level Connection" socket of the subwoofer when performing the Dirac Live measurement process?

DLCT devices - NAD, StormAudio, miniDSP, Arcam, Lexicon, AudioControl

Why is ART not showing up in Dirac Live?

The filter is not being exported from Dirac Live. the AVR is just showing a message the filter is "Saving" but nothing happens. What should I do?

Subwoofers seems to be missing on the Filter Design page, what is wrong?

Why can't I edit the ART support levels for the Subwoofer group unless Subwoofer 4 is put in another group?

Why am I seeing "Error during measurement (Not Ready)" in Dirac Live?

Why are some speakers in ART excluded from providing support?

How can the values in F-support Low and F-support High in ART be adjusted?

Listening to stereo content through ART sounds bad

What are the colored dots I sometimes see when editing the support levels in ART?

There is a dip appearing around 20 hz when "infra bass" is activated. Why is this?

Dirac Live Calibration Tool (DLCT) / Dirac Audio Processor / Dirac Audio Processor OEM filters not working

ART Support Level settings are not being saved

Downgrading Dirac Live Processor on macOS

System requirements for Active Room Treatment (ART) in Dirac Live Processor

Dirac Live Processor (DLP): Retiring the “Room Correction Suite” Name

Setting up Bass Control and ART in Dirac Live Processor - macOS

Setting up Bass Control and ART in Dirac Live Processor - Windows

Is ART any good with 2.0 (stereo) speaker setups?