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Connection to the servers on Onkyo/Pioneer/Integra is down
Try this solution
Follow the step by step below to sort out the connection issues with your device
Network Error 1001 is most likely because the connection to the servers on Onkyo/Pioneer/Integra thats temporary is down or undergoing maintenance.
You can check the server status here: Announcements – Onkyo Product Support (onkyousa.com)
1
Error 1001 usually comes with error messages like the ones below. Continue to troubleshoot the problem.
2
Reset user data
Logout and login again.
Check server status at: Announcements – Onkyo Product Support (onkyousa.com)
3
The domain might be inaccessible from your country
The error can also emerge because the domain "onkyo.com" is inaccessible from your country (firewall issue). A solution here would be do use a web proxy to reach the site through USA.
4
Perform a soft reset
If you cant get it to work even if the server issue has been fixed perform a soft reset. Turn off your receiver and unplug from the outlet for one or two minutes. After that time plug the receiver back into the outlet and try to rerun your applications and login.
In some cases a Factory Reset of the AVR device is necessary.
5
Create ticket at Onkyo/ Pioneer/ Integra
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