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Dirac Live Bass Control
Can I transfer my license to a new device?
License transfers are possible if you are selling your hardware device and the new owner wants to take ownership of the Dirac Live license, or if you experienced hardware failure and receive a replacement device of the same model. In either case, please create a ticket here and our support staff will help you as soon as possible.
NOTE.
The seller of the license must create the support ticket, using the same email address as associated with the license.
The buyer of the license need to create an account on dirac.com before we can initialize the transfer. Register a new account here: https://id.account.dirac.com/registration
If a manufacturer will not allow a replacement device (due to being outside of the warranty period), we will not allow re-using the same license on a completely new device.
Transferring or using licenses across multiple devices or models is not supported. For example, if you bought a license for an NAD M10 and are now buying a Denon X3800H, you will need to purchase a new license, as your NAD license is not transferable to the Denon.