Skip to Content
Frequently Asked Questions
Can I transfer my license to a new device?
License transfers are possible if you are selling your hardware device and the new owner wants to take ownership of the Dirac Live license, or if you experienced hardware failure and are using a replacement device of the same model. In either case, please create a ticket through our Help Center, and our support staff will initiate the transfer.
Transferring or using licenses across multiple devices or models is not supported. For example, if you bought a license for an NAD M10 and are now buying a Denon X3800H, you will need to purchase a new license, as your NAD license is not transferable to the Denon.